Tenants

Tenants

Your peace of mind is our priority; we will handle all aspects of your move professionally and smoothly, assisting you with every stage of your property journey. Our fees are competitive and all set out in advance within our property details so there are no hidden surprises at a later date. We understand that people rent for many different reasons, be it a lifestyle choice or a stop gap between houses, we will help you search for the property to suit you and can show you properties at a convenient time.

Our Fees

When you have found that perfect property to rent and had an offer accepted, you will pay a Holding Fee of half of the first month’s rent. (This is non-refundable should you change your mind or fail referencing as the Landlord has, in good faith, held the property for you.) If the rental proceeds then the Holding Fee will form part of the first rental payment which will comprise of the first month’s rent and the deposit (equivalent to six weeks rent unless otherwise agreed), plus our fees as follows:

  • We charge a fee of £252.00 inclusive of VAT for the administration involved which also includes the tenant’s share of the costs of the references and tenancy agreement.
  • For each additional tenant there will be a charge of £75.00 inclusive of VAT per set of references. 
  • If a guarantor is required then for each guarantor reference there is a charge of £102.00 inclusive of VAT per set of references. 
  • In the case of a Company Tenancy the references are charged separately at £400.00 inclusive of VAT.
  • Tenancy extentions are charged at £75.00 inclusive of VAT.
  • (Rye Office Only) A fee amounting to two weeks worth of the rent will be taken for any pets. 

Referencing

Upon acceptance of your offer and payment of the holding fee, you will be provided with a referencing form. On this form, you will need to provide details of current landlords and employers, as well as bank details for a credit check.

Your earnings must be at least 2.5 times the annual rent of the property (30 times the monthly rental). If your earnings are not sufficient then the earnings of a joint tenant can be taken into consideration but they will also have to complete a referencing form.

If you have a bad credit rating then this does not necessarily mean that you would not be able to rent a property. However you must divulge any County Court Judgements, IVAs, bankruptcies or other negative credit issues on the form.

In either of these situations, you may still be able to proceed with renting the property if you have a suitable person who will act as a guarantor.

We request that you return your referencing application, photo ID and proof of address to us within 7 days of paying a holding fee.

Paperwork and payment

Once your references have been completed and are satisfactory we will agree a date when you can begin your tenancy and move into the property.

You will be required to pay the first month’s rent and deposit prior to or when signing the tenancy agreement. This should preferably be by a transfer directly into our designated bank account, or pay by cheque (min. 7 working days in advance), debit card payment, bankers draft or cash. Regrettably, we cannot take deposit payment by credit card.

Deposit

Your deposit will be protected in a statutory deposit scheme, details of which will be given to you separately. This prevents any abuse of your deposit and provides an impartial adjudication service for any disputes down the line.

Insurance

We recommend that all tenants take out contents insurance with accidental damage cover. This may help safeguard your deposit. Quotes can be requested from insurers (no obligation), upon completion of your reference if required.

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